FAQ

Frequently asked questions

What is the difference between PFOA and PTFE


PTFE and PFOA are both chemicals used in nonstick coatings - however, only one of them has been found to be carcinogenic: PFOA. Does TECHEF contain PFOA? No! TECHEF's nonstick coating has been manufactured without PFOA since 2008. The nonstick coatings without PFOA on TeChef products are affirmed safe for cooking by regulatory agencies worldwide, including the European Food Safety Authority, French Food Safety Agency (ANSES), the U. S. Food and Drug Administration (FDA), and the U. S. Environmental Protection Agency (EPA). What is PFOA? PFOA, or perfluorooctanoic acid, is a chemical formerly used in the production of Teflon® and other nonstick coatings. It was recommended for discontinuation by the United States Environmental Protection Agency (EPA) after studies revealed it causes developmental and other adverse effects in laboratory animals. Does TECHEF use PTFE? Yes, except CeraTerra Collection (ceramic coating). PTFE is naturally inert, and there is no evidence that PTFE is unhealthy when used according to the Use & Care instructions. The Environmental Working Group (EWG) confirms that PTFE is not considered an environmental toxin, is not expected to be potentially toxic or harmful, and is not suspected to be bioaccumulative. Will PTFE harm my pet bird? It is widely known that cooking fumes of burning food in and/or overheating a ceramic nonstick pan, stainless steel pan, or a PTFE-based nonstick coated cookware may be harmful to pet birds, which have extremely sensitive respiratory systems. This is because birds have very susceptible respiratory systems. All smoke and fumes have the potential to harm pet birds, especially smoke from burning foods. That is why many cookware manufacturers recommend that pet birds not be kept in or near the kitchen.




Can I restore the nonstick surface of my pan?


Like all high-quality nonstick cookware, TeChef has a specific set of Use & Care Instructions that should always be followed to maintain optimal performance. There are several common mistakes that can damage the nonstick coating of any product, including TeChef cookware. Oil Build-Up A dark build-up on the surface of the pan indicates oil carbonization. This occurs over time when cooking oil is used above its smoke point - extra virgin olive oil or butter is the usual culprit. The oil doesn't damage the pan, but it can be very difficult to remove. We recommend trying a paste of baking soda and water: Baking Soda Treatment for Nonstick Cookware 1.Mix a solution of baking soda and water about the consistency of toothpaste. 2.Rub this solution into the pan wherever you see the dark build-up. 3.Scrub vigorously with a non-abrasive sponge or dish rag. 4.Rinse clean and wash with hot soapy water. 5.Repeat as necessary. Warping TeChef cookware is guaranteed never to warp. High-quality aluminum construction ensures zero warping for the lifetime of the product. Scratches Unfortunately, there is no antidote for scratches - although they will not impair the performance of your TeChef cookware, scratches in the nonstick coating can reduce the aesthetic value of the pan. To prevent scratches, use nylon, silicone, wooden or other nonstick-friendly utensils. Items with a sharp point or edge should not be used. If your pan is scratched, it is still safe to use - the TeChef nonstick coating is made completely without PFOA and the aluminum body of the cookware is sealed with a plasma torch to prevent the contact of aluminum with food. Overheating If the coating has been overheated, causing peeling or flaking of the nonstick surface, it cannot be repaired. TeChef cookware is temperature safe up to 260°C (500°F), including in the oven. Use the proper heat settings to prevent damaging your nonstick coating.




Warranty


The TECHEF Lifetime Warranty guarantees to the original purchaser of the cookware that it is free of manufacturing defects. These defects may become apparent at any time during the lifetime of the product; however, the defect must have been caused during the manufacturing process. Here at TECHEF, we take manufacturing defects very seriously, and will happily replace your pan at any time if a defect becomes apparent. Simply contact us to start your warranty review process. The warranty expressly does not cover wear of nonstick coating. If your pan is starting to show a black carbon build-up that does not come off with normal washing, or has begun to lose its nonstick release properties, please follow these instructions for restoring a non stick pan.