Question 1

Can I restore the nonstick surface of my pan?

Accepted Answer

Like all high-quality nonstick cookware, TeChef has a specific set of Use & Care Instructions that should always be followed to maintain optimal performance. There are several common mistakes that can damage the nonstick coating of any product, including TeChef cookware.
 
Oil Build-Up
A dark build-up on the surface of the pan indicates oil carbonization. This occurs over time when cooking oil is used above its smoke point - extra virgin olive oil or butter is the usual culprit. The oil doesn't damage the pan, but it can be very difficult to remove. We recommend trying a paste of baking soda and water:
 
Baking Soda Treatment for Nonstick Cookware

Mix a solution of baking soda and water about the consistency of toothpaste.
  Rub this solution into the pan wherever you see the dark build-up.
  Scrub vigorously with a non-abrasive sponge or dish rag.
  Rinse clean and wash with hot soapy water.
  Repeat as necessary.

Warping TeChef cookware is guaranteed never to warp. High-quality aluminum construction ensures zero warping for the lifetime of the product.
Scratches Unfortunately, there is no antidote for scratches - although they will not impair the performance of your TeChef cookware, scratches in the nonstick coating can reduce the aesthetic value of the pan. To prevent scratches, use nylon, silicone, wooden or other nonstick-friendly utensils. Items with a sharp point or edge should not be used. If your pan is scratched, it is still safe to use - the TeChef nonstick coating is made completely without PFOA and the aluminum body of the cookware is sealed with a plasma torch to prevent the contact of aluminum with food.
Overheating If the coating has been overheated, causing peeling or flaking of the nonstick surface, it cannot be repaired. TeChef cookware is temperature safe up to 260°C (500°F), including in the oven. Use the proper heat settings to prevent damaging your nonstick coating.

Question 2

What is the difference between PFOA and PTFE

Accepted Answer

PTFE and PFOA are both chemicals used in nonstick coatings - however, only one of them has been found to be carcinogenic: PFOA.
 
Does TECHEF contain PFOA?
No! TECHEF's nonstick coating has been manufactured without PFOA since 2008. The nonstick coatings without PFOA on TeChef products are affirmed safe for cooking by regulatory agencies worldwide, including the European Food Safety Authority, French Food Safety Agency (ANSES), the U. S. Food and Drug Administration (FDA), and the U. S. Environmental Protection Agency (EPA).
 
What is PFOA?
PFOA, or perfluorooctanoic acid, is a chemical formerly used in the production of Teflon® and other nonstick coatings. It was recommended for discontinuation by the United States Environmental Protection Agency (EPA) after studies revealed it causes developmental and other adverse effects in laboratory animals.
 
Does TECHEF use PTFE?
Yes, except CeraTerra Collection (ceramic coating). PTFE is naturally inert, and there is no evidence that PTFE is unhealthy when used according to the Use & Care instructions. The Environmental Working Group (EWG) confirms that PTFE is not considered an environmental toxin, is not expected to be potentially toxic or harmful, and is not suspected to be bioaccumulative. 
 
Will PTFE harm my pet bird? 
It is widely known that cooking fumes of burning food in and/or overheating a ceramic nonstick pan, stainless steel pan, or a PTFE-based nonstick coated cookware may be harmful to pet birds, which have extremely sensitive respiratory systems. This is because birds have very susceptible respiratory systems. All smoke and fumes have the potential to harm pet birds, especially smoke from burning foods. That is why many cookware manufacturers recommend that pet birds not be kept in or near the kitchen.

Question 3

Warranty

Accepted Answer

The TECHEF Lifetime Warranty guarantees to the original purchaser of the cookware that it is free of manufacturing defects. These defects may become apparent at any time during the lifetime of the product; however, the defect must have been caused during the manufacturing process.
 
Here at TECHEF, we take manufacturing defects very seriously, and will happily replace your pan at any time if a defect becomes apparent. Simply contact us to start your warranty review process. The warranty expressly does not cover wear of nonstick coating. 
 
If your pan is starting to show a black carbon build-up that does not come off with normal washing, or has begun to lose its nonstick release properties, please follow these instructions for restoring a non stick pan.

Question 4

Ceramic Vs. Nonstick Coating

Accepted Answer

What's the difference between ceramic and traditional nonstick cookware?

Ceramic cookware is a newer, eco-friendly choice, popular for being free of PTFE—a chemical used in traditional nonstick cookware. It's safe for health-conscious users and comes in various styles and colors, adding a touch of personality to kitchens.

Traditional nonstick cookware, made from PTFE, has long been favored for its durability and excellent nonstick qualities, making both cooking and cleaning more manageable. It's particularly valued for its long-lasting nonstick surface.

However, safety concerns about the chemicals in traditional nonstick pans exist. They are safe to use if not overheated; the maximum recommended temperature is 500ºF to avoid coating degradation and harmful emissions.

The choice between ceramic and traditional nonstick depends on what you value in cookware. Ceramic is great if you're looking for an eco-friendly, chemical-free option. Traditional nonstick is better for durability and ease of use. Always consider your cooking habits and follow the care instructions to ensure your cookware's longevity and safety.

Question 5

Are the handles on my cookware oven safe?

Accepted Answer

Here are the oven-safe temperature guidelines for the different types of handles on our products:

Phenolic Handles: Safe up to 350° F
Silicone Rubber Handles: Safe between 350° - 450° F
Stainless Steel Handles: Safe up to 500° F
Stoneware Handles: Safe up to 500° F
Cast Iron Handles: Safe up to 500° F

Please remember: All handles will become hot when placed in the oven. Always use oven mitts or pot holders to safely handle and remove any cookware from the oven.

Question 6

Can the product be used with high heat?

Accepted Answer

It is not advisable to use high heat when cooking with most of our product brands and lines. Our cookware is designed to conduct heat very efficiently at lower temperatures, eliminating the need for high heat. We recommend cooking on low to medium settings. If you need to brown or sear food, preheat your pan on medium heat for one minute. Using continuous high heat can lead to sticking, discoloration, and damage, especially to pans with a non-stick coating. Please note, overheating your pans may void the product warranty.

Question 7

How should I clean my nonstick pan?

Accepted Answer

To extend the life of your nonstick cookware, it's best to wash it by hand. Use a mild dish soap, warm water, and a soft nylon brush or scrub pad to clean your pan. This method helps remove any food and grease that might burn when the pan is used again. If food is stuck on the nonstick surface, you can gently loosen it by boiling a mixture of two parts water to one part vinegar in the pan over medium heat for 5-10 minutes. Allow the pan to cool, then wash it with warm, soapy water using a soft nylon brush. Rinse thoroughly and dry.

Even if your cookware is labeled as dishwasher-safe, consider that very hot water and strong detergents in dishwashers can degrade the coating faster than manual washing.

*Avoid using steel wool or any harsh abrasives on nonstick surfaces to prevent damage.

Question 8

Why did my glass lid shatter?

Accepted Answer

Our glass lids are crafted from tempered glass, and ensuring the safety, confidence, and satisfaction of our users is our top priority. A common misconception is that tempered glass is unbreakable. In reality, when it does break, it shatters into many small, blunt pieces rather than sharp, dangerous shards. This behavior is a sign of properly tempered glass and indicates quality, not a defect.

Tempered glass can also experience what's known as "spontaneous or delayed breakage." Over time, scratches on the lid, whether visible or not, can weaken the glass. This weakening can eventually cause the lid to shatter unexpectedly. Such scratches might result from cleaning the lid with a scouring pad, using harsh abrasives, or damage from utensils during cooking. Additionally, extreme changes in temperature can cause a glass lid to break. This is why it's important to handle and maintain glass lids with care to avoid sudden breakage.

Question 9

Is cooking with nonstick cookware harmful to my pets?

Accepted Answer

Cooking fumes, especially those from overheated materials, can pose risks to household pets. Birds are particularly susceptible due to their small size and delicate respiratory systems. Dangerous fumes can arise from overheated cooking oils, fats, margarine, butter, and even from scorched plastic utensil handles. Additionally, nonstick cookware coated with PTFE can release harmful fumes when overheated. To ensure the safety of your pets, especially birds, it's best to keep them away from the kitchen while cooking.

FAQ

Frequently asked questions